Terms of Service

Last updated: 2026

1. Parties and Scope of the Agreement

This Terms of Service ("Agreement") governs the terms and conditions applicable to the virtual server (VPS/VDS), dedicated server and consulting services ("Services") provided by VECDC CLOUD AND CONSULTANCY LIMITED ("VECDC") to the person or entity identified by the information provided during customer registration ("Customer"), as well as the use of VECDC's website at vecdc.com ("Site") and the purchase of Services through it.

The parties represent and warrant the accuracy of the information stated in this Agreement. The Agreement is deemed formed between the parties once an order and payment are transmitted to VECDC electronically. An order cannot be technically completed without confirming "I have read, understood and accept the Terms of Service" during checkout.

This text governs the legal relationship between VECDC, a company incorporated and registered under the laws of England and Wales, and the Customer. The Site should not be used without reading and accepting this Agreement; VECDC cannot be held liable for any disputes that may arise otherwise.

2. Subject Matter and Membership Information

This Agreement governs the Customer's transactions and orders on the Site, what the Customer may and may not do based on the information provided during registration, and the fees payable to VECDC for the Services ordered.

Membership information is the information entered by the Customer upon registration. As this information forms the basis for all transactions, the Customer is deemed to have entered it accurately and completely. VECDC reserves the right to withhold or partially withhold refunds for orders cancelled due to incorrect or incomplete information.

3. Service Delivery

VECDC provides the Services ordered by the Customer. Upon order confirmation, VECDC is deemed to have collected the applicable fee and undertakes to provide the Service specified in the order. Following order confirmation and payment approval, VECDC sends the Customer the server access details (IP address, root/administrator username and password) and, where applicable, control panel information; the Service is deemed to have commenced at that point. The security of the related accounts and passwords, and any damage arising therefrom, is the Customer's responsibility.

4. Customer Responsibilities and Obligations

The Customer undertakes to comply with VECDC's statements and warnings, and to abide by published notices, in connection with the Service received. The Customer may not distribute or sell, whether for a fee or free of charge, in whole or in part, the Services provided to them to third parties.

• The Customer undertakes not to access systems, files or programs to which they have no access rights, and to compensate for any damage arising from such access.
• Taxes, duties and similar obligations in force during the use of the Service, or that come into force during the term of the Agreement, are the Customer's responsibility.
• The Customer bears full legal and criminal liability for all files, documents, programs, websites and email hosted on their server, and for any illegality of such data; no fault may be attributed to VECDC in this respect.
• Where VECDC becomes aware of unlawful acts, it is entitled to remove the relevant content and terminate the account without prior notice to the Customer. Account security and password management are the Customer's responsibility; VECDC cannot be held liable for losses arising from unauthorized use.

Important: If payments for add-ons purchased with the Services (such as additional IP, additional RAM, additional disk space) are not made, the server service may be interrupted or suspended. If you no longer wish to use an add-on, you must submit a cancellation request via the panel; the Service will remain suspended until cancelled.

5. Payment and Fees

The fee payable for the Services is the amount specified at the time of order. Any applicable taxes are calculated and included in the fee at the time of order and collected from the Customer accordingly. The payment method and period (monthly, annual, etc.) are specified in the order.

• VECDC reserves the right to make prospective changes to prices and tariffs without prior notice. The Customer is deemed to accept such changes.
• If the fee is denominated in foreign currency, it is converted to Turkish Lira at the relevant bank's selling rate on the invoice date. For USD-denominated products (server, IP, license, SSL), prices are determined based on the daily USD/TRY exchange rate.
• Unless otherwise specified in the order or agreed separately, the fee must be paid by credit card or to VECDC's bank accounts by the end of the 3rd business day following the invoice date.
• In the event of late payment, VECDC reserves the right to issue an exchange-rate-difference invoice and to suspend/reactivate the Service until payment is made. Credit card details are not stored in VECDC's systems or databases; payments are processed through a secure payment infrastructure.

6. Server Usage Rules

Customers are granted full root/administrator access on virtual server (VPS/VDS) and dedicated server Services; accordingly, the Customer is responsible for the content, configuration and use of the server. The following rules must be observed:

• Servers may not be used to launch DDoS attacks, conduct port scanning, attempt unauthorized access to systems, distribute malware, or send unsolicited bulk email (spam). Upon detection of such use, the Service may be suspended without prior notice.
• Hosting content that infringes copyright, is unlawful, or infringes the rights of third parties is prohibited. The Customer bears full legal and criminal liability for such content.
• If server resources (CPU, RAM, disk, bandwidth) are misused in a way that adversely affects other customers' service, VECDC reserves the right to suspend the Service, with or without warning.
• If usage is detected that causes an IP address to be listed on an email or security blacklist, VECDC may charge the Customer the fee required to remediate the IP; the Customer agrees to pay this fee without objection.
• For dedicated server packages, physical maintenance, replacement or upgrade of hardware is planned with advance notice where possible; in the event of an emergency failure, VECDC's technical team responds as promptly as possible.

7. Backup and Data Responsibility

The Customer is responsible for backing up and retaining their own data. VECDC provides free weekly automatic backup services depending on the package; nevertheless, VECDC cannot be held liable for any interruption or data loss. The Customer must also regularly save their critical data using their own backup solutions.

Server or other Services whose term has expired may be suspended or cancelled after expiry. VECDC has no data retention obligation following the cancellation of Services that have expired or remain unpaid.

8. Suspension and Termination

Suspension: In the event of a payment issue, credit card authorization problem, or breach of the Agreement, VECDC reserves the right to suspend all Services provided to the Customer, including server access. Access on behalf of the Customer is not possible during this period.

Termination (by VECDC): If the Customer breaches the Agreement, if information declared by the Customer is found to be false, or if a suspension continues for more than 7 days, VECDC is entitled to terminate the Agreement unilaterally without warning or notice. Following such termination, the Customer may not reclaim the last contractual fee paid, regardless of remaining term, and agrees to pay commercial liquidated damages equal to 5 times the prevailing equivalent contract fee as of the termination date.

Termination (by the Customer): The Customer may terminate the Agreement at the end of its term by providing 10 days' prior written notice, without stating a reason. If the Customer terminates the Agreement before the end of its term, one-half (1/2) of the fees payable through the end of the term is due immediately and in advance.

The Service of individual/corporate customers who direct profanity, insults, threats or unfounded accusations at VECDC officials or employees may be suspended or cancelled, in which case no refund is made. VECDC cannot be held liable for requests submitted by email not being processed in a timely manner; primary transactions are carried out via the control panel. Notification made via a support ticket or registered email is deemed "completed"; VECDC is not liable for actions taken after such notification.

9. Notices, Service of Process and Competent Court

The parties accept the postal addresses specified in the order/registration as their legal domicile for notices arising from the Agreement. Notices sent to such addresses are deemed served even if not actually received. A change of address is not valid against the other party unless notified in writing; the previous address remains valid until then.

VECDC may send messages, information, warnings, payment notices and account statements to the email address allocated to or declared by the Customer. The Customer may not claim non-receipt of such communications and agrees that they are deemed served 1 day after the date of sending.

Default in Payment

The Customer is deemed in default if payment is not made within 7 days following the application date for the Services received. In such case, VECDC may issue an exchange-rate-difference invoice and charge monthly default interest of 15% from the invoice date. In litigation or enforcement proceedings, monthly default interest of 15%, liquidated damages of 50% of the outstanding balance, attorney's fees of 10%, and other legal expenses are charged to the Customer. VECDC is authorized to obtain a precautionary attachment/injunction without security; where security is requested, related bank commissions and fees are borne by the Customer.

Competent Court and Final Provisions

This Agreement is governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over disputes arising from this Agreement. VECDC's liability for any damages that may arise is limited to the amount paid for the relevant service/product for one month.

VECDC reserves the right to add, remove or amend provisions of this Agreement as it deems necessary. The Customer represents that they accept such changes in advance. The Agreement is deemed to have been read, understood and signed by the parties; the signature is deemed executed upon the order being transmitted to VECDC electronically.